Frequently Asked Questions
Q1: Can we get samples?
A1: Free sample, but you side take charge of courier fee.
Q2: How is your delivery time?
A2: Around 1-2 weeks for 1*40HQ container.
Q3: Can you customize the capsules according to our requirements?
A3: Customize the capsules welcomed: Formulation, colors, fragrance and packaging be customized.
Q4: What is your MOQ?
A4: For our regular formulation, the MOQ it is 5,000 capsules, for customization, the MOQ it is a 20 ft container.
Q5: Are you factory or trading company?
A5: We are factory of laundry pods capsules, all the products are produced by us.
Q6: What certificate do you have?
A6: ISO9001, ISO14001, MSDS etc.
Q7: Where the raw materials come from?
A7: We cooperate with international chemical enterprises to ensure the good quality of products, such as Monosol, Dupot, Milliken, Dow, Lubrizol, Vertellus etc.
Q8: What is the surface active of your products?
A8: Our active surfactant is 65%-78%, with eight times cleaning power.
Q9: Does it work in hard water? Soft water?
A9: Our laundry detergent capsules are designed to work in both hard and soft water.
Q10: What is the stain + odor detergent formula?
A10: Our stain + odor laundry detergent capsule formulas contain enzymes to fight stubborn stains. Enzymes are molecules that target the removal of one type of molecule, like proteins or starch.
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